Your role

• Handling daily emails/tickets and manning the telephone helpline
• Welcoming and informing students, in person and remotely
• Preparing, checking and managing tenancy agreements:
  
  
  • checking eligibility criteria – enrolment, duration, amount
  • preparing and sending out agreements
  • tracking signatures
  
  
• Updating and monitoring lists of arrivals and departures for the relevant local authorities, and lists of accommodation requiring cleaning
• Handling administrative follow-up:
  
  • contracts, including updating move-in and move-out inventories
  • scanning, filing and archiving contracts
  • forwarding documents to the Finance Department (SFC)

  Your profile

  • Bachelor’s degree and/or initial experience in a comparable role
  • High level of proficiency in standard IT tools
  • Proactive, reliable, open-minded and diplomatic, with...