Description

- The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the business.

It comprises of four groups: (1) Control Assessment, (2) Call Listening, (3) Central Testing, and (4) Strategy, Governance & Automation (SG&A).

The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of CTU - this includes control design assessment (CDA), development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), assessment of the design of the OEM & OET tools (MDA & TDA), execution to the OEM & OET activities, and disposition of the exceptions identified through the M&T activities.

The Central Testing function is primarily based out of Citi Service Centres in India. It is structured along three verticals: (1) M&T Execution, (2) ...