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Strategic Enterprise CS Leader: Onboard, Adopt, Expand

Company: Accord

Location: toronto, London

Posted: June 01, 2026

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Position Details

A fast-growing SaaS startup is seeking a Senior Enterprise Customer Success Manager to own the full customer lifecycle. This pivotal role involves managing onboarding, driving customer outcomes, and building strong relationships with mid-market and enterprise customers. The ideal candidate will possess 5+ years of experience in customer success within a B2B SaaS environment and have a data-driven approach to customer engagement. This role offers competitive pay and unlimited PTO in a hybrid work setting.
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