Advance your career as a Strategic Account Manager with Jobber! Support home service businesses by driving customer success and satisfaction through innovative solutions.
In this role on the Key Account Management team, you will manage relationships with Jobber's largest customers, focusing on retention and growth. Reporting to the Manager of Key Account Management, your expertise will help clients maximize their investment and drive revenue through enhanced payment processing. Your consultative, problem-solving approach will be key in addressing client needs effectively.
Key Responsibilities:
• Manage a portfolio of ~300 significant customer accounts
• Drive growth in customer payment volume through strategic opportunities
• Build deep, collaborative relationships with key clients
• Lead regular business reviews to optimize product usage
• Assist clients in real-time problem-solving during interactions
Requirements:
• Successful track record in account manag...