Join JETNET as the Strategic Director of Account Management, focusing on customer‑centric strategies that enhance retention and ensure success in the aviation sector. This leadership role champions onboarding and customer engagement programs.

Key Responsibilities

• Elevate customer retention and renewal strategies
• Operationalize scalable onboarding and success programs
• Monitor customer health and devise at‑risk strategies
• Act as a senior escalation point for key accounts
• Create cross‑sell initiatives aligned with growth objectives

Requirements

• 7+ years in account management or customer success
• 3+ years in team leadership roles
• Demonstrated success in retention improvement initiatives
• Background in B2B SaaS or information services
• Exceptional communication and relationship‑building skills

Your expertise can transform customer engagement and growth at...