The Role

Business Insights & Decision Support will use data to help the business make better decisions across Quality, Software & Services, and Engineering. This role focuses on interpreting analyses, generating insights, and telling the story behind the numbers, rather than heavy coding or data engineering. The ideal candidate is comfortable working with data, but excels at translating results into clear recommendations for business partners.

What You’ll Do

• Partner with business stakeholders to clarify questions, frame problems, and define success metrics.
• Translate ambiguous business issues into structured analytical questions and practical approaches.
• Use BI tools (e.g., Power BI, Tableau) and statistical methods (e.g., hypothesis framing, sampling, segmentation, variability) to explore data and identify trends, patterns, and anomalies.
• Develop and interpret descriptive and diagnostic analyses (e.g., trends over time, se...