For our client, an international company located in Łódź we are looking for a Service Manager to join their team in Łódź. The role focuses on ensuring excellent service delivery, driving process improvements, and maintaining strong relationships with clients and stakeholders.

Scope of Responsibilities:

• Shape and optimize Service Level Agreements (SLAs) to ensure top-tier service quality and process consistency.


• Foster and maintain strong client relationships through proactive engagement and strategic communication, enhancing satis...