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Sr. IT Support Analyst

Company: The Toronto-Dominion Bank (Canada)

Location: Mississauga, London

Posted: March 20, 2026

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Position Details

Description

Key Responsibilities

Technical & Professional Qualifications

  • Proven hands-on experience in deploying, configuring, administering, and supporting SailPoint Application.

  • Solid understanding of user lifecycle management, RBAC policies, enterprise roles, rules, lifecycle events, and provisioning workflows.

  • Excellent coordination and interpersonal skills, with the ability to collaborate effectively across multiple teams.

  • Strong oral and written communication skills, with the ability to translate complex technical issues into clear business language.

  • Strong understanding of ServiceNow and JIRA.

  • Participate in the team on-call rotation, providing 24x7 support during a one-week rotation as scheduled.

  • Familiar with vulnerability assessments and experienced in coordinating remediation activities.

  • Daily Platform Monitoring & Health Chec...