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Sr. Director, Operations

Company: CIBC

Location: Toronto, London

Posted: June 13, 2026

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Position Details

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html)

**What you’ll be doing:**

Reporting to the Vice-President, Client Operations, the Senior Director, Credit Processing Services is accountable for the delivery of sustainable operational excellence through innovative, data-driven, resilient, lean scalable services across multiple operations units. The Senior Director designs and executes on a strategy that delivers operational excellence, client experience, continuous improvement, accelerating automation and digitization and cultivating a po...