Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. Ecolab is seeking a Customer Service Agent
to join our team in Hungary. As a Customer Service Agent you’ll support specialized and distributor accounts, using your experience and judgment to resolve more complex customer issues. You’ll be a trusted partner to our customers and field associates, handling a steady volume of inbound calls while maintaining accurate records and ensuring every interaction reflects Ecolab’s commitment to service excellence.
How You’ll Make An Impact
Address on average 30 - 50 inbound inquiries each day from internal & external customers both via phone and email while following department guidelines.
Accept and process transactions in SAP/CRM.
Provide quality solutions to our customers.
Interface with other departments to resolve problems related to order to cash cycle.
Achieve target goals for daily...