Duties & Responsibilities

• Primary interface between users and the vendor.
• Test all releases prior to deployment in production.

Business Analyst

• Observe, model and document current processes and tools.
• Serve as the primary interface between the user and IT.
• Work with the users to understand the business needs to ensure the solution meet those needs.
• Develop Business Cases including cost, ROI and timeline to stakeholders for project approval. (Sr.)
• Architect solutions based on business needs, technology and budget. (Sr.)

Project Management

• Manage the IT portion of the project and deliverables. (Sr.)
• Work with the team to determine project milestones and timeline. (Sr.)
• Manage complete projects to schedule, budget and pre-defined goals. (Sr.)
• Manage Projects to schedule, budget and pre-defined goals. (Sr.)

User Support

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