Account Manager

Account Manager to manage and expand strategic accounts within the SMS Wholesale segment. This professional will be responsible for developing relationships with carriers, aggregators, and global partners, ensuring sustainable revenue growth, operational excellence, and a high‑quality customer experience.

Main Responsibilities

• Manage and grow a portfolio of SMS Wholesale clients and partners
• Identify opportunities to increase traffic volume and profitability
• Negotiate pricing, routes, and commercial agreements with strategic partners
• Monitor traffic performance, delivery quality, and operational KPIs
• Collaborate closely with internal teams such as Routing, Finance, Product, and Operations
• Act as a trusted advisor to understand client needs and propose tailored solutions
• Conduct market analysis and stay up‑to‑date with telecom and CPaaS industry trends
• Ensure exc...