Take your retail career to new heights as a Retail Experience Lead with FIKA in Spruce Grove, Alberta. This role emphasizes superior customer service and operational efficiency within cannabis retail.
As part of the FIKA team, you will be responsible for the daily management of store operations, maintaining product presentation, and supervising staff. Leading by example, you will cultivate a customer-centric environment, driving sales and ensuring customer satisfaction. Exceptional communication and conflict resolution skills will be key in this engaging role.
Key Responsibilities:
• Manage store openings and closings, including alarm systems
• Provide exemplary customer assistance and relationship building
• Oversee employee training and development processes
• Ensure compliance with all company policies
• Handle customer inquiries and team member issues professionally
Requirements:
• At least 2 years of retail experience required
• High school diploma or...