About this role

Carrier Climate Solutions Americas (CSA) has a role open for a Specialist, Distribution Centers Order Management to drive Distribution Centers on-time-delivery for the HVAC business in North America. Partnering closely with SIOP, Customer Services, and Manufacturing, this leader will play a critical role in ensuring efficient order management to optimize revenue recognition while delivering world-class customer satisfaction. He/she will orchestrate process optimization and daily execution for order management across Transportation and multiple Distribution Centers in the United States, Mexico, and Canada.

This is an onsite role in Monterrey, MX.

Key Responsibilities

● Drive customer on-time-delivery and past due metrics, aligned with customer expectations.

● Champion a customer-centric culture and ensure best-in-class customer experience by setting and exceeding service level agreements for order management.

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