Mercier Consultancy is excited to announce an opening for a Spanish-Speaking Customer Support Representative in our Logistics Department located in Athens, Greece! In this essential role, you will be the primary point of contact for our Spanish-speaking clients, assisting them with inquiries related to logistics and shipping services. Your language skills and customer service expertise will be vital in ensuring smooth operations and excellent client experiences.

This position is ideal for individuals who are passionate about logistics and customer care. If you enjoy problem-solving and thrive in a dynamic environment, we invite you to join our team!

Responsibilities

• Respond to customer inquiries in Spanish via phone, email, and chat
• Assist clients with logistics inquiries, shipment tracking, and order management
• Document customer interactions and resolutions accurately in our support system
• Work closely with internal teams to reso...