Mercier Consultancy is thrilled to announce an opening for a Spanish-Speaking Customer Support Representative in our High-End Brand Retail Department located in Greece! In this prestigious role, you will provide outstanding support to our Spanish-speaking customers, assisting them with their inquiries about luxury retail products and services. Your role will be fundamental in ensuring customer satisfaction and enhancing their shopping experience.

This position is ideal for passionate individuals who appreciate the luxury retail sector and possess excellent customer service skills. If you are looking to make an impact in a high-quality retail environment, we would love to have you on our team!

Responsibilities

• Provide customer support in Spanish via phone, email, and chat
• Assist clients with inquiries regarding luxury products, orders, and returns
• Document all customer interactions accurately in our systems
• Collaborate with interna...