Mercier Consultancy is delighted to offer an exciting opportunity for a Spanish-Speaking Customer Service Representative to join our Client’s Online Marketplace team, with relocation to Greece. In this key role, you will provide top-tier support to Spanish-speaking customers, assisting them with their online marketplace inquiries and transactions.

Your fluency in Spanish will enable you to effectively communicate with clients, help resolve issues, and ensure seamless interactions within the online marketplace platform. Your role will be vital in delivering excellent customer experiences and supporting our company’s growth.

Responsibilities

• Provide exceptional customer service in Spanish channels regarding online marketplace inquiries
• Assist customers with product listings, order processing, payments, and dispute resolution
• Resolve customer complaints promptly and professionally to ensure satisfaction
• Accurately document customer inter...