Patrique Mercier Recruitment FR is excited to offer a remarkable opportunity for a Spanish Speaking Customer Service Agent to join a vibrant team in Sofia, Bulgaria. This opportunity comes with a fully paid relocation package, enabling candidates to experience a new culture while advancing their career in customer service.

Responsibilities

• Provide excellent customer service to Spanish-speaking customers through phone, email, and chat.
• Assist customers with product inquiries, order processing, returns, and general support.
• Resolve customer complaints effectively and efficiently to ensure customer satisfaction.
• Keep accurate records of customer interactions using CRM software.
• Stay updated on company products and services to provide accurate information.
• Collaborate with internal teams to enhance the customer experience.
• Participate in ongoing training sessions to improve product knowledge and customer servi...