Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish-Speaking Customer Experts to join our team supporting a prominent airline in Greece. This role involves delivering exceptional customer service to Spanish-speaking travelers, ensuring a seamless and positive travel experience. Paid relocation to Greece is provided for the right candidates.

Key Responsibilities

• Provide excellent customer support to Spanish-speaking airline customers through phone, email, and chat regarding bookings, flight information, and travel inquiries.
• Assist passengers with reservations, ticket changes, cancellations, and other travel-related services efficiently.
• Handle customer complaints and queries promptly while maintaining a professional and empathetic approach.
• Maintain detailed and accurate records of customer interactions using CRM systems.
• Collaborate with internal teams to resolve complex customer issues and im...