About Us

Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines, which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative solutions, and technologies.

What the role is about

Helpware is looking for a bilingual (English and Spanish) Customer Service Representative based in Portugal. As a CSR, you will be providing top-notch customer service through phone, email, and social media and addressing a variety of customer inquiries in a personalized, friendly, and informative manner.

This is a contractor role, meaning candidates must have the legal right to work as independent contractors in Portugal.

What awaits you in this role

• You will help resolv...