Mercier Consultancy is pleased to announce an exciting opportunity for a Spanish Customer Service Representative to join a leading Smart Home Technology Firm. This role involves relocation to Athens, Greece, and offers the chance to work in a cutting-edge industry focused on innovative home automation solutions.

In this role, you will be responsible for providing top-tier customer support to Spanish-speaking clients, assisting with product inquiries, technical troubleshooting, and service-related questions. Your expertise will help ensure customer satisfaction and drive the adoption of smart home technologies.

Responsibilities

• Provide exceptional customer service in Spanish for smart home technology products and services
• Assist with product setup, troubleshooting, and resolving technical issues
• Guide customers through product features and usage to maximize satisfaction
• Document customer interactions and technical details thoroughly in...