Mercier Consultancy is seeking a Spanish Customer Expert to join a renowned vehicle manufacturer based in Athens, Greece. This role offers a fully paid relocation package, providing an outstanding opportunity to grow your career in the automotive industry while living in a vibrant city.

As a Customer Expert, you will provide dedicated support to Spanish-speaking customers by addressing their inquiries, resolving concerns, and ensuring a positive customer experience with the brand’s products and services.

Responsibilities

• Respond to customer inquiries and provide support in Spanish through various channels
• Assist customers with product information, orders, servicing, and issue resolution
• Manage and resolve complaints professionally and efficiently to maintain customer satisfaction
• Collaborate closely with technical and operational teams for effective problem solving
• Maintain comprehensive and accurate records of customer intera...