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Softgoods Supervisor for Customer Experience

Company: Tigre Géant

Location: la ronge, London

Posted: May 27, 2026

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Position Details

Lead a team to deliver outstanding customer experiences as a Softgoods Supervisor. Ensure efficient operations, training, and community engagement within assigned departments.
In this role, you will manage daily operations, enhance customer service, and oversee product ordering while ensuring compliance with operational policies. You'll lead your team in executing merchandising strategies and actively participate in community initiatives. The position requires an effective communicator with strong organizational skills.
Key Responsibilities:
• Manage softgoods department operations and team
• Train associates on policies and customer service
• Conduct inventory management and cycle counts
• Implement merchandising strategies effectively
• Address and resolve customer inquiries promptly
Requirements:
• 1-3 years of relevant retail management experience
• Proven customer service and communication abilities
• Strong planning and leadership skills
• Expe...