What you’ll do

• Lead South Eastern Railway’s social media and content strategy to support corporate reputation, commercial objectives, performance storytelling, integration benefits and business priorities.
• Develop engaging digital content – including video, graphics, imagery, animation and narrative posts for use across social channels.
• Translate complex operational, performance and programme information into accessible, audience‑friendly content.
• Lead day‑to‑day management of corporate social channels, driving proactive storytelling and monitoring trends, sentiment and engagement.
• Identify opportunities to highlight success, build transparency and strengthen trust through digital platforms.
• Produce digital content for major service changes, blockades, engineering works and customer communications.
• Ensure all digital content is aligned with the organisation’s corporate narrative, tone of voice and brand guideline...