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Job description
Novakid is an English language school for children 4-12 years old, which allows children to remotely learn a foreign language according to a teaching program that meets European CEFR standards on an equal footing with their English-speaking peers (Novakid teachers are native speakers from the US, UK and other countries). We are an advanced IT company of 450+ professionals.
We are looking for an Support manager (SMM) with knowledge of Turkish language at the advanced / bi-lingual level.
Duties:
Check and respond to direct messages and comments on FB and IG promptly.
Engage with subscribers, answer their queries, and provide information about the product.
Maintain a polite and professional tone in all interactions.
Actively engage with potential customers and offer them a trial lesson.
Send follow-up messages to interested leads who haven't yet committed to ...