Mercier Consultancy is excited to announce an opening for a Slovak-Speaking Customer Support Representative in our Online Marketplace Platform Department! In this essential role, you will be the primary point of contact for our Slovak-speaking customers, assisting them with inquiries related to our online marketplace platform. Your expertise in customer service will be vital in creating a seamless shopping experience for our users.

This position is perfect for individuals who are enthusiastic about e-commerce and enjoy helping others. If you have strong communication skills and a knack for problem-solving, we would love to hear from you!

Responsibilities

• Provide customer support in Slovak via phone, email, and chat
• Assist customers with questions regarding product listings, orders, and support services
• Accurately document customer interactions and solutions in our support system
• Collaborate with internal teams to resolve complex c...