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Situation Manager

Company: Novo Nordisk A/S

Location: Bagsværd, London

Posted: May 31, 2026

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Position Details

Enterprise IT & Quality
Bagsværd, Denmark

Be the calm in the storm. Manage critical IT incidents that keep our life-saving medicines flowing to millions of patients worldwide.

Your new role

As a Situation Manager in our Global IT Support organisation, you'll be at the frontline of ensuring best-in-class 24/7 IT services. You'll manage major and critical incidents across a wide range of technologies, working closely with skilled colleagues in the SIMA (Situation Management) team to maintain operational stability across Novo Nordisk's global systems.

Your day-to-day responsibilities will include:

  • Leading the response to major and critical incidents, taking charge in high-pressure situations to restore services swiftly
  • Proactively addressing lower priority tickets to prevent potential issues from escalating into bigger problems
  • Delivering timely, clear and effective communication to stakeholders at all organisation...