L1 Site Reliability Engineer responsible for monitoring, triaging, and executing standard operational tasks across enterprise applications

Supports Kubernetes, APIs, WAF, databases, API gateways (Gloo, Apigee), Kafka, and multi-cloud environments (AWS/Azure/GCP)

First line of defense for incident detection, troubleshooting, and escalation using runbooks and automation

Key Responsibilities

Monitoring & Infrastructure

• Monitor systems using Grafana, Datadog, Splunk, Prometheus, and AIOps tools
• Detect anomalies and follow alert workflows for resolution or escalation
• Validate Kubernetes issues using monitoring dashboards and logs

Runbook Execution

• Follow predefined runbooks for incident resolution
• Restart services, validate system health, and elevate when procedures fail
• Ensure adherence to operational standards
• Perform initial incident triage and severity classificatio...