Drive product direction and client satisfaction as the Director for Simplii Hub at CIBC. Empower teams with strategic insights and measurable product outcomes.
Reporting to the Vice President of Strategy, Modernization, and Optimization, the Director, Product is pivotal in building a vision for Simplii’s agent servicing platform. Your role emphasizes translating complex needs into actionable roadmaps that improve client servicing efficiency and effectiveness.
Key Responsibilities:
• Lead product vision focusing on client interaction
• Manage product backlog and prioritize effectively
• Build partnerships across technology and operations
• Measure product success and drive enhancements
• Conduct agile ceremonies for effective delivery
Requirements:
• Strong product leadership background
• Highly collaborative and user-focused
• Ability to thrive in fast-paced settings
• Commitment to learning and improvement
• Drive outcomes with strategic foresigh...