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1. Global Enablement & Feature Activation
• Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets.
• Develop clear, business-oriented narratives to support product rollouts and new feature launches.
• Translate technical functionalities into marketing‑friendly use cases, demonstrating real business impact.
• Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks.
2. Training, Education & Communication
• Lead engaging demos, training sessions, webinars, and functional workshops.
• Create high-quality enablement materials (education kits, playbooks, guides, best‑practice decks).
• Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions.
3. Community Engagement & Adoption
• Animate and grow a global community of business users, ...