Overview

ServiceNow Expert/SOX - Remote in Mexico

Responsibilities

• Extract data from ServiceNow using queries.
• Write and design queries in ServiceNow.
• Act as an expert in ServiceNow, including scripting, workflows, integrations, Service Portal, and platform features.
• Demonstrate strong analytical and problem-solving abilities.
• Maintain good knowledge of ITIL or other industry frameworks.
• Prepare and document ITGC and SOX-related processes and controls.
• Understand SOX templates and preparation requirements.
• Differentiate between various SOX processes (e.g., RU, SOD, CM1, CM3, etc.) and prepare appropriate documentation.
• Be a self-starter who can take ownership and drive tasks forward.

Qualifications

• Experience with ServiceNow scripting, workflows, integrations, Service Portal, and platform features.
• Strong ability to write and optimize queries ...