Lead customer service operations with Liebherr Canada Ltd. as a Service Supervisor for Crawler Crane and Deep Foundation Equipment. Harness your organizational skills to ensure exceptional service in the workshop and the field.
In this on-site role, you will manage service calls, coordinate repairs, and work closely with stakeholders to enhance customer satisfaction. This position requires at least three years of supervisory experience, preferably in the heavy equipment industry, while also contributing to business development for the service department. Your leadership will drive the division's growth and success.
Key Responsibilities:
• Adhere to safety requirements as per company policies
• Manage service calls and schedule customer equipment
• Oversee work orders and ensure accurate invoicing
• Coordinate warranty claims with technical teams
• Organize factory modifications and business development efforts
Requirements:
• Minimum 3 years of supervisory ex...