foodora is part of the Delivery Hero Group, the world’s pioneering delivery platform. Our mission is to provide a fantastic ordering experience - fast, easy, and right to your doorstep. We operate in more than 70 countries around the globe. Delivery Hero Group is headquartered in Berlin, Germany, and has been listed on the Frankfurt Stock Exchange since 2017, as part of the MDAX index. Job Description We are looking for a detail-oriented and proactive Service Operations Coordinator to support the smooth execution of day-to-day service operations. In this role, you will play a key part in delivering efficient, high-quality support to customers and partners while ensuring adherence to established processes and service standards. You’ll collaborate closely with internal teams and BPO partners to contribute to a culture of operational excellence and continuous improvement. WHAT YOU WILL OWN: Handle daily service operations tasks to support overall team goals and ensure service levels are m...