Transform guest experiences as the Service Manager at The Rec Room in Mississauga. You'll lead operations, ensuring top service and maximizing profitability across all departments.
This full-time position emphasizes adherence to company standards, effective team leadership, and strategic planning. Your role will include enhancing guest satisfaction, overseeing compliance with health regulations, and driving financial performance within a high-energy environment.
Key Responsibilities:
• Deliver exceptional guest service across multiple departments
• Oversee the seamless operation of food and entertainment
• Ensure compliance with health and safety standards
• Implement training and coaching for venue staff
• Maintain robust inventory and manage shrinkage effectively
Requirements:
• 1-3 years in managing high-volume venues
• Proven track record in customer service excellence
• Strong interpersonal and training abilities
• Educational background in hosp...