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Position Details
What you’ll do:
- Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
- Staff location adequately based on skills and workload
- Responsible for R&M, P&L and associated costs/budget
- Lead, plan, measure and continuously improve all service and maintenance performance metrics
- Oversee parts department activities to ensure optimal customer service, technician/shops/OEC productivity and cost control
- Evaluate performance and promotability of team members
- Identify and provide necessary skills training and regular coaching
- Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
- Other duties assigned as needed
Requirements:
- High School diploma required; trade‑school degree a plus; bachelor’s degree preferred
- Valid driver’s lic...