Become a key player at Brandt as the Service Manager for our Stettler Agriculture (John Deere) facility. Drive service excellence through effective team management and customer engagement.
This role focuses on managing service operations, ensuring safety standards, and maintaining team performance. The Service Manager will handle everything from workflow management to employee performance reviews while maintaining customer satisfaction and service integrity. You will also develop the service department's budget and oversee day-to-day activities.
Key Responsibilities:
• Manage workflow and enforce safety and reporting standards
• Develop the Service Department budget and monitor performance
• Prepare quotes and manage opening/closing work orders
• Diagnose issues with customer equipment effectively
• Ensure high service team performance through training
Requirements:
• 5-7 years in service management, specifically in agriculture
• Excellent communication sk...