Dispatcher (Mechanical/HVAC Service)

Location: Burnaby, BC (4427 Dawson St) · Type: Full time · Department: Service & Dispatch

Overview

Broadway Refrigeration & Air Conditioning is a COR-Certified, service-first mechanical contractor. HVAC, refrigeration, mechanical and drainage services is our core—preventative maintenance and rapid emergency response are what we’re known for. As our portfolio grows across the Lower Mainland and Vancouver Island, we’re adding another talented Dispatcher to our team who thrives in a fast pace, cares about customers, and keeps technicians moving safely and efficiently.

The role

You’ll be in a dynamic role; triaging incoming requests, prioritizing work, scheduling the right techs with the right parts, and keeping customers updated from first call to final sign-off. You’ll work closely with General Manager, Sales, Accounting, Technicians, and our customers to deliver Broadway’s trademark urgency, quality, and...