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Service Desk Specialist - 1575

Company: S.i. Systems

Location: Montreal, London

Posted: May 25, 2026

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Position Details

Duration:6 months

Location: Fully remote; occasional onsite visits (downtown Toronto) required for equipment pickup or internet-related needs

Schedule: Monday–Friday, shifts between 8:00 AM–8:00 PM (7.5‑hour shifts)

Hourly Pay Range: $22/- to $30/- per hour

Team & Stakeholders

  • Primary Stakeholders: Internal insurance advisors, insurance companies, internal insurance teams
  • Team Size & Culture: ~30 team members; collaborative, technical, supportive, and highly engaged. Fun team environment with team‑building events twice per year.

    • What this job is about 

    Your main job is to help Advisors, their Assistants and Multi-Advisor Corporations with their everyday IT problems, ranging from simple to complex, mainly over the phone. You will support them by helping them get their issues resolved efficiently and calmly.

    You do not need to know everything on day one. There will be training and support provided as you learn more abou...