Butterfield Support Services (Halifax) Limited provides centralised shared services and support to the Butterfield Group in the areas of Finance and Accounting, Human Resources, Information Technology, Operations, Client Services and Compliance. Operating in multiple jurisdictions, we focus on results, value relationships, and celebrate success. If this sounds like your kind of company, then consider this opportunity to become part of a collaborative team of professionals at the world’s leading, independent offshore bank and trust company.

Service Desk Manager

Reporting to the VP, Regional Infrastructure Manager the Service Desk Manager is responsible for leading global service desk operations, ensuring high-quality support, consistent service delivery, and alignment with organizational, regulator, and business requirements.

About the Team

The IT Service Delivery team is the organisation’s front-line for technology support to our users and busi...