Position Details
Are you an experienced people leader with a strong background in order management, invoicing, and service delivery ? Do you thrive in fast‑paced, collaborative environments and enjoy improving processes end‑to‑end?
If yes — this opportunity might be for you!
We’re Hiring: Service Delivery Team Manager for our Order to Invoice (Commerce) Teams r esponsible for leading a 30–50‑person Service Delivery function, with 3–6 direct reports overseeing SPS and Invoicing teams.
This is a key operational leadership role overseeing the full order‑to‑invoice lifecycle , ensuring accuracy, compliance, and high service quality.
You will act as the first escalation point , drive continuous improvement, build strong cross‑functional partnerships, and ensure the team delivers reliable, efficient, and customer‑focused service.
What You’ll Do
Lead & Develop Teams
Lead, coach, and mentor SPS and Invoicing teams.
Set KPIs, review performance, and support professional growth. <...