Service Delivery Manager (Technical Lead Infrastructure)

Job Reference JR

Professional Areas Information Technology

Job Description

We are seeking a strategic Service Delivery Manager to oversee the technical lifecycle, quality, and delivery of infrastructure and platform solutions across the North Latam region.

This role bridges the gap between technical and business. You will provide leadership across architecture, operational readiness, and team mentorship, ensuring that infrastructure services are not only technically sound but also aligned with business SLAs, global security standards, and financial efficiency. You will act as the primary technical authority, fostering a culture of excellence and continuous improvement.

• Lead technical design discussions, ensuring all solutions follow global architecture and security standards.
• Validate architecture, deployment models, and engineering decisions across all solution phases...