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Position Details
Job Duties
:
Make 80-100 outbound calls each day.Follow up and ensure customers satisfaction with their visit. Assist our customers by reminding/scheduling what services are due/recommended by the manufacturer.Handle service reminders, campaigns, recalls and internet opportunities.Following up on customer inquiries for the service department.Following up with past customers in the database.Other duties as required. What We Look For:
Previous call center experience is an asset. Experience in a dealership service department would be preferred.Must have excellent communication skills.Prior experience in a customer service role is required.Must be comfortable with computers and technology systems.Team-oriented individual.Strong time management skills.Must have ...