Job Title: Service Administrator

Location: Kingston, Ontario

Shift/Hours: Monday to Friday, 8:00 am - 5:00 pm (1 hour lunch break)

Pay Rate: $21.00/hr - $22.00/hr (based upon experience)

Position Overview

The Service Administrator provides administrative and coordination support to the Technical Services team. This role is responsible for dispatching service calls, supporting technicians, processing documentation, and ensuring daily service activities are completed accurately and on time.

Key Responsibilities

• Dispatch service calls to technicians and follow up with customers as required.
• Prepare and issue purchase orders and enter information into internal systems.
• Order parts and equipment and track deliveries.
• Prepare quotes for service repairs and assist with tender closings.
• Process service billing using internal software and review invoices and credits with management.
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