Join the frontline as a Senior Windows Systems Support Specialist. Provide crucial support for Windows infrastructure while balancing on-site and remote work.
This role focuses on delivering exceptional technology solutions and overseeing support for thousands of servers critical to business operations. Reporting to the Team Lead, you'll navigate complex problem-solving scenarios and work closely with other technology teams for the best outcomes. Your proactive communication and organizational skills will be on display as you manage duties during scheduled and unscheduled hours.
Key Responsibilities:
• Manage Level 2/3 support for Windows Server environments
• Collaborate on mid-to-complex project deployments
• Discuss enhancements and solutions for systems issues
• Perform scheduled maintenance and change management
• Use tools like ServiceNow for effective incident management
Requirements:
• 5+ years in a similar technical role
• Hands-on experience with...