Enhance client operations at EY as a Senior Technology Operations Analyst with a focus on SAP BASIS in Dieppe, New. Deliver expert support across critical SAP environments for optimal performance.

This role requires approximately 3+ years of SAP BASIS experience, where you will actively monitor system health and performance while managing user roles and troubleshooting issues. Your proactive approach will help ensure operational efficiency within the Managed Services framework.

Key Responsibilities: • Deliver comprehensive SAP BASIS support for different environments • Ensure system availability and resolve performance issues • Manage incident and service request processes • Assist with system upgrades and patch management • Coordinate troubleshooting efforts across teams

Requirements: • Diploma or Bachelor’s degree in a related field • 3+ years of experience in SAP BASIS support • SAP BASIS or SAP HANA certification considered an asset • Familiarity with clo...