Elevate your career with Teledyne CARIS as a Senior Technical Support Consultant/Production Team Lead in Fredericton, NB. Focus on cartographic software solutions while ensuring top-notch customer support.
In this senior role, you will be pivotal in offering high-level technical assistance for our cartographic production software. Your deep expertise will aid clients in transitioning workflows to S-100 and S-101 standards and resolving complex technical issues. Your leadership will inspire and train team members, fostering an environment of collaboration and growth.
Key Responsibilities:
• Serve as a senior technical authority for production software
• Resolve complex customer issues and technical escalations
• Deliver technical support and training to clients
• Guide customer transitions to modern S-100 workflows
• Collaborate across teams to enhance software usability
Requirements:
• 10+ years of experience in hydrographic/cartographic production
• Maste...