Elevate your career as a Senior Manager of Technical Architecture in a dynamic Managed Services organization. Lead teams, resolve client issues, and drive operational excellence.
In this senior management position, you will oversee multiple technical teams and enhance operational maturity across the organization. Your expertise in troubleshooting will be crucial in managing high-priority client issues and serving as an escalation point. Collaborate with leadership to align technical capabilities with business objectives while mentoring your teams for success.
Key Responsibilities:
• Manage escalation of high-priority client technical issues
• Create actionable plans for service and project teams
• Lead and mentor technical management across divisions
• Enhance operational processes for scalability and efficiency
• Review and improve technical documentation practices
Requirements:
• Significant experience in enterprise-level MSP leadership
• Strong troubles...