As a Senior Systems Service Specialist/Engineer, you will be the trusted technical expert on-site, supporting installation, commissioning, and ongoing service of complex automation systems. You’ll ensure reliable system performance while delivering a strong customer experience.

What will you do:

• Install, start up, and commission systems at customer sites
• Troubleshoot and resolve issues across hardware, software, and networked systems
• Perform preventative maintenance and system upgrades
• Develop upgrade plans and ensure systems are up to date
• Lead testing activities, including Factory Acceptance Testing (FAT)
• Take technical ownership of projects, from specification through commissioning
• Train customers on system operation and maintenance
• Act as the main technical contact for customers and support sales when needed
• Identify performance gaps and recommend improvements