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Senior System Support Analyst

Company: Scotiabank

Location: Toronto, London

Posted: May 28, 2026

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Position Details

Is this role right for you?

In this role, you will:
  • Act as the primary support for middleware technologies—WebSphere, JBoss, Tomcat, Apache, IBM MQ.

  • Review, validate, and optimize architecture designs and configurations.

  • Participate in troubleshooting and root cause analysis.

  • Participate in knowledge sharing sessions with peers.

  • Support complex clustered environments including WAS ND and MQ HA.

  • Engage in deployment pipelines and middleware-integrated CI/CD processes.

  • Conduct deep log analysis (JVM, heap dumps, MQ logs, HTTP logs).

  • Drive performance optimizations and automation.

  • Enhance monitoring via Dynatrace and Splunk.

  • Ensure compliance, security (TLS/SSL, certs), and audit readiness.
  • Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 3 - 5+ years of middleware administration experience...