Position Details
Lead process improvement at TELUS as a Senior Strategy Manager focused on operational efficiency and transformative initiatives. Leverage your Lean Six Sigma Black Belt expertise in a remote role across Canada.
At TELUS, the Chief Technology Office is expanding its team dedicated to process improvement. In this senior role, you will guide initiatives that enhance customer experiences while mentoring on Lean Six Sigma methodologies. Your work will dismantle silos and promote innovation, ensuring strategic growth for the organization.
Key Responsibilities:
• Drive end-to-end process improvement initiatives within CTO
• Analyze processes to identify inefficiencies and establish metrics
• Conduct root cause analysis to inform improvement strategies
• Design streamlined future state processes addressing stakeholder needs
• Mentor team members on Lean Six Sigma best practices
Requirements:
• 10+ years of experience in...